Built for Airbnb hosts, property managers, and boutique hotels
Hotelko answers routine guest questions on WhatsApp using your property information.
From €7.99 per property/monthThe missing layer after check-in automation
Many hosts already use self check-in, scheduled messages, PMS tools and automated arrival instructions. But guests still ask short, repetitive questions throughout the day.
None of these questions are difficult. The problem is that they arrive randomly while you are working, driving, managing another property, spending time with family or sleeping.
Estimate the message load
Enter the number of properties you manage and estimate how many hours per month are spent answering routine guest questions.
These are the kinds of guest questions that repeat across almost every stay.
across all properties
hours on guest messages
hours on guest messages
These are estimates based on typical guest-message patterns. Actual results depend on property type, occupancy, guest behavior and how complete your property information is.
Instant answers from your approved information
Add your property information once. Guests ask questions on WhatsApp or web chat. Hotelko replies instantly using your approved answers. When it cannot answer, it logs the question or directs the guest to the right contact.
BUILT FOR YOUR HOSTING SETUP
Different hosts lose time in different ways. Hotelko helps each operation remove the same problem: repetitive guest questions that should not need a manual reply every time.
Hosting feels simple — until every small question lands on you.
Guests ask about Wi-Fi, parking, check-in and checkout.
Answers from your property info, even when you are offline.
Start hosting with more confidence and less message stress.
You already have a routine, but guest Q&A still pulls you back.
Simple questions interrupt your day and keep you tied to your phone.
Handles repetitive stay questions so operations feel lighter.
Spend more time on work that cannot be easily automated.
More properties should not mean more repetitive guest messages.
As your portfolio grows, routine guest questions start repeating across every unit, location, and stay.
Hotelko automates routine guest replies across your portfolio.
Scale without guest communication becoming the bottleneck.
Reception should not handle every small guest question.
For small questions, guests do not want to call reception, walk downstairs, or search through a room booklet.
Give guests a faster way to get simple answers, without waiting, calling, or leaving their room.
Deliver responsive service without overloading reception.
Simple setup
Enter the property name, location, contact details and basic stay information.
Create answers manually or upload existing guest information.
Send a WhatsApp link, QR code or web-chat link before arrival.
Review unanswered questions and add missing answers to improve the assistant.
Try the playground
Test the guest experience before setting up your own property.
No new app for guests
Guests do not need a new app or portal. Share a link or QR code and guests can ask questions from the same phone they already use during travel.
Works alongside your existing automation
Scheduled messages are useful for sending information at fixed times. But guests do not ask questions at fixed times. Hotelko answers when the guest asks, whether it is about parking, Wi-Fi, checkout, directions, house rules or local recommendations.
AUTOMATE REPEATED GUEST QUESTIONS
Start with the questions guests ask most often. Each saved answer helps future guests get the information without you typing it again.
Try Hotelko with common guest questions and see how it would work for your property.